AI intelligence layer for MSPs
Stop onboarding surprises. Start proactive MSP intelligence.
Wegweiser reads your client's logs like a senior engineer, surfacing hidden risks before they become tickets - the AI layer that deepens any RMM stack. When it finds something, act on the spot: a live terminal and Windows remote control are built in.
RMM-agnostic agent
Our lightweight agent deploys through ANY RMM platform - Windows workstations, servers, Linux, macOS and networked devices - for comprehensive insight across the estate.
Hierarchical health scoring
Every device gets an AI-calculated health score with prioritised recommendations. Scores cascade up through groups and organisations for complete visibility.
Beyond traditional RMM
Surface critical patterns over the last 30 days that automation misses. Deep log analysis and pattern recognition that supplement your team's expertise.
Why we built this
Solving critical MSP bottlenecks
Two bottlenecks sit in every MSP's lifecycle: Client Onboarding Hell - where larger customers hide critical issues beneath the surface - and the Knowledge Gap - where nobody can know everything about every hardware type or event log. We use AI to supplement your team's expertise.
"I built the AI layer I always wished existed - one that reads logs the way an experienced engineer would, not just counts them."
25+ analyzers, across the stack
Inside the product
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Capabilities
What Wegweiser does
Onboarding Assessment
The day-one report that fuses every analyser across the estate into the hidden issues a new client never mentioned - compounding device risk, fleet-wide failures, exposed-and-unhealthy machines - with a weekly diff and compliance posture.
Unrecognised-binary detection
Every executable on a new client's estate, checked against the NIST National Software Reference Library. The custom, in-house and novel binaries that match no known software surface instantly - unsigned ones in user-writable paths first. A low-profile agent scan; read-only intelligence, never a verdict.
Discuss-and-Override
Findings you can argue with. When a detection is benign - your own admin tool, a dev box's open ports - accept it in two clicks or just tell the AI in chat. The score recomputes honestly, the override is audited and reversible, and new findings still alert.
Root-cause investigation
A finding tells you what is wrong; an investigation works out why. A tool-using AI agent walks event timelines, baselines and live osquery, then reports probable cause, evidence and the next action - one click, or automatic on fresh critical findings.
Patch posture, every OS
Windows, Linux and macOS - pending and security updates, end-of-life operating systems, and whether the update machinery itself works. A box that can't patch is the finding, not a footnote. Read-only intel; your RMM still does the patching.
Windows remote control
Full desktop control from the browser - no VPN, no extra ports, no second product. Change-driven capture stays light on the endpoint, switching between monitors is one click, and every session shows a non-dismissible on-screen banner and lands in the audit log.
Live terminal, every OS
A real PowerShell or bash session in the browser, running as SYSTEM or root on any managed device. Credentials are scoped to a single session and expire on their own; every open and close is audited. Investigate a finding and fix it in the same minute.
Live AI chat & monitoring
Ask about any device, group or organisation and get streaming AI answers with full context - it can even accept findings and tune scores on request. Live metrics - CPU, memory, disk, network - update every two seconds from the agent.
Event forecast
Predict which Windows events fire in the next 24 hours and 7 days - pure statistical analysis of 30-day archives, zero AI cost, with confidence from scheduled to sporadic.
Autonomous AI threat intel
Every 24 hours the AI scans global CVE feeds and autonomously generates validated YARA rules, deployed instantly to your fleet - zero-day protection against emerging malware.
Report Centre
Generate a device, organisation or tenant PDF on demand - or schedule it to e-mail itself every week. A plain-English client QBR, a full operational export, and a searchable archive of everything produced.
Intelligence hub
A dedicated AI command centre: health KPIs, AI-generated strategic recommendations, cascading health-trend charts and tenant-level chat - all in one focused view.
Slack / Teams / PSA webhooks
Critical findings land in your workflow - Teams, Slack, or a HaloPSA / Autotask / ConnectWise ticket - with HMAC-signed delivery and one-click test.
Share-with-client links
Hand a client a tokenised read-only health view - no internal IDs, no chat, no scanner detail - revocable any time. The easiest QBR you've ever delivered.
CIS / ISO 27001 / Cyber Essentials
Every finding maps to the controls it materially evidences - CIS v8, ISO/IEC 27001:2022, NCSC Cyber Essentials, NIST 800-53. Walk in speaking the client's language.
Bring your own LLM
Run the analysis pipeline against your own Ollama instance - client data never leaves your hardware, no third-party AI calls. Built for public sector, healthcare, legal. Same UI, your infra.
In motion
See it in action
Fit
Who should try Wegweiser?
MSPs struggling with onboarding
The larger the customer, the harder it is to find the machines with critical issues lurking beneath the surface.
Teams wanting AI-assisted insight
Nobody can know everything about every hardware type or event log. Let AI supplement your team's expertise.
Forward-thinking MSPs
Anyone curious about the future of intelligent RMM supplements and centrally managed AI intelligence.
Ready to transform your MSP operations?
Start uncovering what's really happening inside your clients' systems - in minutes, not days. Register and receive 1,000 Wegcoins - enough to run deep AI analyses across many devices. No card required.
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Contact
Questions, demos or partnership chats - we typically reply within one business day.
Address
Old Forge, Newmarket Road, United Kingdom, CB8 7PP
Phone
+44 1223 297 870
info@wegweiser.tech